ATI Decorative Laminates’ Privacy Policy
At ATI Decorative Laminates, we strive to always respect and protect your privacy. Our Privacy Policy governs our data collection, processing, and usage practices. Any information that you share with us including, but not limited to: name, email address, mailing address, web address, etc. will remain confidential. ATI Decorative Laminates will only use this information for the purpose intended including, but not limited to: mailing samples and/or purchases to the consumer, providing information regarding ATI’s products and services, as well as measuring customer satisfaction with verbal or online survey forms. ATI product and service information may be delivered via phone, mail, web, and/or email (product alerts, newsletters, etc.). ATI Decorative Laminates will never sell your personal information to third parties. If you do not agree with the practices described in this Privacy Policy, you should not use ATILaminates.com or click here to opt-out of having your data collected by Google Analytics.
Cookies and Tracking: How We Collect Information
Our CRM (Customer Relationship Management) tools and website uses include Google Analytics, Adroll, Zendesk, and Constant Contact. ATI Decorative Laminates also uses cookies and other technologies to ensure our customers receive the best experience. A cookie is a small file placed on your devices’ hard drive by a web page server. Cookies contain information that can be read by a web server in the domain (ATILaminates.com) that issued the cookie. Some of the cookies will only be used if you use certain features or select particular preferences. ATI Decorative Laminates’ website (ATILaminates.com and shop.ATILaminates.com) may place a number of cookies in your browser to enable session information as you navigate from page to page within our website. You can control the use of cookies on your personal device. If you deactivate the use of cookies, you will still be able to use ATILaminates.com, but some features may not be visible or limited.
Google Analytics Tracking Technology
Google Analytics measures web navigation and trends to collect data about ATILaminates.com site visitors. Information includes, but is not limited to: what website you came from, how long you use ATILaminates.com, whether you are using a PC or mobile device, your region, etc. You are free to explore ATILaminates.com and shop.ATILaminates.com without providing any personal information. If you would like to opt-out of Google Analytics, please click here. Google Analytics allows us to better understand our consumers’ interests to help us provide better products and services. All of this activity falls within the Google Analytics Terms of Use.
Adroll Tracking Technology
Third parties (such as Adroll) may place cookies on the browser used by the visitor in order to serve targeted advertising and for measurement and analytics purposes. Visitors can decline to have personal data collected via third party tracking technologies by navigating to the settings feature in their browser and declining all third party cookies or declining third party cookies from specific sites, or, for mobile, limiting ad tracking or resetting the advertiser identifier via the privacy settings on their mobile device. Third-party opt-out tools can also be used, including: the Digital Advertising Alliance, the Network Advertising Initiative, and the European Interactive Digital Advertising Alliance (Europe only).
Zendesk Live Chat Feature & Data Collection
Zendesk offers customers the convenience of contacting ATI Decorative Laminates’ Customer Service Representatives with just the click of a button. Our Live Chat feature is a fast and effective way to offer customer support without a phone call. Customers are requires to fill out a contact form to utilize our Live Chat feature, powered by Zendesk. ATI Decorative Laminates will only use this information for the purpose intended including, but not limited to: mailing samples and/or purchases to the consumer, providing information regarding ATI’s products and services, as well as measuring customer satisfaction with verbal or online survey forms. ATI product and service information may be delivered via phone, mail, web, and/or email (product alerts, newsletters, etc.). ATI Decorative Laminates will never sell your personal information to third parties.
Constant Contact Opt-In and Opt-Out Forms
Constant Contact allows us to collect your personal information (if provided) to deliver product and service information to our customers via email and/or newsletters. You have a choice to opt-in to our email list by filing out the form. You may also opt-out at any time by unsubscribing from our email communications or changing your preferences. ATI Decorative Laminates’ customers’ are solely responsible for personal marketing emails and communications. Users may unsubscribe from our emails and communications by clicking on the “unsubscribe” link located at the bottom of our emails.
Contact ATI Decorative Laminates
If you have any questions or concerns, please contact an ATI Customer Service Representative at 800.849.1320 or info@advtechnology.com.
